Frequently Asked Questions

Your guide to shopping with Senpai Store

What is the typical shipping time for orders?

Standard shipping usually takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.

How do I ensure I choose the right size?

Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these to your favorite fitting garment at home.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your apparel materials sustainable?

We prioritize high-quality fabrics, including organic cotton and recycled polyester blends, to ensure our fashion is both durable and environmentally conscious.

Do you ship internationally?

Yes, Senpai Store ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.