Returns & Exchanges
At Senpai Store, we want you to be completely satisfied with your fashion haul. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive your unique RMA number.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in unworn, brand-new condition during transit.
- 3.Ship It Back
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or scheduled pickup point.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
